First Look at Intuit’s 2007 Rates Survey
Filed Under (Uncategorized) by Arthur Kaliisa on 16-01-2008
Information First to QuickBooks ProAdvisors
By: Bill Teague, Managing Editor, QuickBooks ProAdvisor Newsletter
Many QuickBooks ProAdvisors® responded to our request late last year through the Intuit® ProConnection® newsletter to share your rates. We had our biggest response yet, with over a thousand responses and almost half of those who responded being QuickBooks ProAdvisors.
We’ll show you national averages for rates charged by QuickBooks ProAdvisors, Certified QuickBooks ProAdvisors, and others.
And as a QuickBooks ProAdvisor, you are the first to get this information publicly. Next month we publish these results in our Intuit ProConnection Newsletter and elsewhere.
Focus on Designations
In addition to sharing the overall results, we also wanted to break out responses from ProAdvisors and compare them to other designation segments.
Executive Summary: We expected to find that Certified QuickBooks ProAdvisors charged more than QuickBooks ProAdvisors. However, the data does not support that assumption. Instead, the rates are quite similar. Moreover, ProAdvisors tend to mimic the overall response to the survey.
We see dramatic differences when we compare ProAdvisors to non-ProAdvisor bookkeepers.
Within the ProAdvisor response pool, we also see ProAdvisors who maintain a CPA designation have rates significantly higher than those who do not.
Elsewhere we look at national trends from this year to last across the various categories of rates and fees; in general, we see continued upward pressure on rates but the majority of practitioners keeping rates at the same price points as last year.
While becoming a QuickBooks ProAdvisor (certified or not) does not appear to allow a practitioner to reach parity with CPAs, it provides a significant increase in rates over non-CPA bookkeepers.
Related Articles
- Intuit Rates Survey 2007
- Lifetime Value of a QuickBooks Enterprise Solutions Client
- Setting Your Rates
- QuickBooks Quarterly Review: Don’t Leave Money on the Table
- Intuit Rates Survey 2006
Hourly General Bookkeeping as Proxy
For a general idea of how these groups of practitioners compare, we use the hourly rate for bookkeeping to stand in for all ratings.
|
Category |
Bookkeeping Rate |
|
Bookkeepers* |
$48 |
|
All ProAdvisors Who Are Not CPAs |
$53 |
|
QuickBooks ProAdvisors (Uncertified) |
$59 |
|
All QuickBooks ProAdvisors |
$60 |
|
Certified QuickBooks ProAdvisors |
$60 |
|
All Respondents |
$61 |
|
All ProAdvisors Who Are CPAs |
$68 |
|
CPAs |
$71 |
*This category does not include CPAs or QuickBooks ProAdvisors.
Following we provide detail on all of these categories for various hourly rates and fixed fees.
Notes: In the below tables, we suggest you focus on the average rate and the mode (the most frequent rate charged) for various services. We are also providing you with the count (how many practitioners qualified to be counted in the particular rate), and the low and high rates charged (to give you an idea of the very wide spread across respondents).
All Responses
Bookkeepers (No ProAdvisors or CPAs)
All QuickBooks ProAdvisors Who Are Not CPAs
QuickBooks ProAdvisors (Uncertified)
All QuickBooks ProAdvisors, Certified or Not
Certified QuickBooks ProAdvisors
All QuickBooks ProAdvisors Who Are CPAs
All CPAs
How to Use These Numbers
This is not a scientific survey. Survey results depend on self-selected readers who responded to our request, and we do not attempt to verify the accuracy of the responses. But as an informal straw poll, this information could be very useful for QuickBooks ProAdvisors looking at their current rates structure.
Hourly Rates Overview
|
Response |
General Bookkeeping |
Non-Software Business Consulting |
Generating Reports |
Software Install/ Setup |
Troubleshooting |
Training |
On-site Maintenance |
Telephone Consulting |
|
Count |
750 |
701 |
670 |
666 |
662 |
652 |
601 |
524 |
|
Average |
$61 |
$95 |
$73 |
$86 |
$82 |
$81 |
$81 |
$79 |
|
Low |
$10 |
$15 |
$10 |
$15 |
$15 |
$15 |
$15 |
$10 |
|
High |
$180 |
$350 |
$300 |
$1000 |
$300 |
$350 |
$350 |
$265 |
|
Mode |
$50 |
$75 |
$75 |
$75 |
$75 |
$75 |
$75 |
$75 |
Fixed Fees Overview
|
Response |
Installation and Setup (New User) |
Quarterly Tune-Up |
Personal Training (1-2 Hrs.) |
Personal Training (3-4 Hrs.) |
Personal Training (Full Day) |
|
Count |
323 |
311 |
280 |
276 |
257 |
|
Average |
$321 |
$246 |
$153 |
$287 |
$565 |
|
Low |
$25 |
$25 |
$25 |
$25 |
$50 |
|
High |
$3000 |
$1200 |
$540 |
$600 |
$1500 |
|
Mode |
$250 |
$150 |
$150 |
$200 |
$500 |
Bookkeepers (No ProAdvisors or CPAs)
Hourly Rates Overview
|
Response |
General Bookkeeping |
Non-Software Business Consulting |
Generating Reports |
Software Install/ Setup |
Troubleshooting |
Training |
On-site Maintenance |
Telephone Consulting |
|
Count |
223 |
195 |
205 |
203 |
198 |
207 |
185 |
151 |
|
Average |
$48 |
$65 |
$53 |
$65 |
$59 |
$61 |
$59 |
$52 |
|
Low |
$10 |
$15 |
$15 |
$15 |
$15 |
$15 |
$15 |
$10 |
|
High |
$100 |
$250 |
$250 |
$250 |
$165 |
$150 |
$165 |
$150 |
|
Mode |
$50 |
$50 |
$50 |
$75 |
$75 |
$75 |
$75 |
$50 |
Fixed Fees Overview
|
Response |
Installation and Setup (New User) |
Quarterly Tune-Up |
Personal Training (1-2 Hrs.) |
Personal Training (3-4 Hrs.) |
Personal Training (Full Day) |
|
Count |
92 |
83 |
88 |
85 |
78 |
|
Average |
$243 |
$206 |
$124 |
$239 |
$483 |
|
Low |
$25 |
$25 |
$25 |
$50 |
$75 |
|
High |
$1500 |
$1000 |
$300 |
$525 |
$1000 |
|
Mode |
$150 |
$150 |
$100 |
$200 |
$500 |
All QuickBooks ProAdvisors Who Are Not CPAs
Hourly Rates Overview
|
Response |
General Bookkeeping |
Non-Software Business Consulting |
Generating Reports |
Software Install/ Setup |
Troubleshooting |
Training |
On-site Maintenance |
Telephone Consulting |
|
Count |
212 |
190 |
199 |
205 |
195 |
207 |
189 |
152 |
|
Average |
$53 |
$76 |
$62 |
$74 |
$68 |
$70 |
$68 |
$63 |
|
Low |
$15 |
$20 |
$15 |
$20 |
$20 |
$20 |
$18 |
$15 |
|
High |
$125 |
$325 |
$250 |
$350 |
$200 |
$200 |
$200 |
$150 |
|
Mode |
$50 |
$75 |
$50 |
$75 |
$75 |
$75 |
$75 |
$75 |
Fixed Fees Overview
|
Response |
Installation and Setup (New User) |
Quarterly Tune-Up |
Personal Training (1-2 Hrs.) |
Personal Training (3-4 Hrs.) |
Personal Training (Full Day) |
|
Count |
74 |
73 |
77 |
76 |
69 |
|
Average |
$292 |
$219 |
$141 |
$261 |
$496 |
|
Low |
$25 |
$25 |
$25 |
$50 |
$75 |
|
High |
$1500 |
$1000 |
$400 |
$600 |
$1200 |
|
Mode |
$250 |
$250 |
$150 |
$200 |
$500 |
QuickBooks ProAdvisors (Uncertified)
Hourly Rates Overview
|
Response |
General Bookkeeping |
Non-Software Business Consulting |
Generating Reports |
Software Install/ Setup |
Troubleshooting |
Training |
On-site Maintenance |
Telephone Consulting |
|
Count |
96 |
92 |
89 |
93 |
90 |
91 |
86 |
74 |
|
Average |
$59 |
$96 |
$74 |
$85 |
$81 |
$85 |
$81 |
$76 |
|
Low |
$18 |
$20 |
$18 |
$20 |
$20 |
$20 |
$18 |
$20 |
|
High |
$125 |
$250 |
$350 |
$250 |
$200 |
$200 |
$200 |
$200 |
|
Mode |
$50 |
$75 |
$50 |
$75 |
$75 |
$75 |
$75 |
$60 |
Fixed Fees Overview
|
Response |
Installation and Setup (New User) |
Quarterly Tune-Up |
Personal Training (1-2 Hrs.) |
Personal Training (3-4 Hrs.) |
Personal Training (Full Day) |
|
Count |
37 |
34 |
33 |
33 |
32 |
|
Average |
$301 |
$216 |
$172 |
$320 |
$580 |
|
Low |
$50 |
$50 |
$50 |
$75 |
$75 |
|
High |
$1500 |
$600 |
$400 |
$600 |
$1200 |
|
Mode |
$250 |
$150 |
$150 |
$200 |
$500 |
All QuickBooks ProAdvisors, Certified or Not
Hourly Rates Overview
|
Response |
General Bookkeeping |
Non-Software Business Consulting |
Generating Reports |
Software Install/ Setup |
Troubleshooting |
Training |
On-site Maintenance |
Telephone Consulting |
|
Count |
388 |
359 |
361 |
375 |
364 |
372 |
350 |
289 |
|
Average |
$60 |
$93 |
$74 |
$83 |
$82 |
$81 |
$81 |
$78 |
|
Low |
$15 |
$20 |
$15 |
$20 |
$20 |
$20 |
$18 |
$15 |
|
High |
$150 |
$325 |
$250 |
$350 |
$250 |
$200 |
$200 |
$200 |
|
Mode |
$50 |
$75 |
$50 |
$75 |
$75 |
$75 |
$75 |
$75 |
Fixed Fees Overview
|
Response |
Installation and Setup (New User) |
Quarterly Tune-Up |
Personal Training (1-2 Hrs.) |
Personal Training (3-4 Hrs.) |
Personal Training (Full Day) |
|
Count |
139 |
140 |
139 |
135 |
127 |
|
Average |
$366 |
$248 |
$165 |
$302 |
$583 |
|
Low |
$25 |
$25 |
$25 |
$50 |
$75 |
|
High |
$3000 |
$1200 |
$540 |
$600 |
$1500 |
|
Mode |
$250 |
$250 |
$150 |
$300 |
$500 |
Certified QuickBooks ProAdvisors
Hourly Rates Overview
|
Response |
General Bookkeeping |
Non-Software Business Consulting |
Generating Reports |
Software Install/ Setup |
Troubleshooting |
Training |
On-site Maintenance |
Telephone Consulting |
|
Count |
292 |
267 |
272 |
282 |
274 |
281 |
264 |
215 |
|
Average |
$60 |
$92 |
$73 |
$83 |
$82 |
$80 |
$81 |
$79 |
|
Low |
$15 |
$25 |
$15 |
$25 |
$25 |
$25 |
$25 |
$15 |
|
High |
$150 |
$325 |
$250 |
$350 |
$200 |
$200 |
$200 |
$200 |
|
Mode |
$50 |
$75 |
$75 |
$75 |
$75 |
$75 |
$75 |
$75 |
Fixed Fees Overview
|
Response |
Installation and Setup (New User) |
Quarterly Tune-Up |
Personal Training (1-2 Hrs.) |
Personal Training (3-4 Hrs.) |
Personal Training (Full Day) |
|
Count |
102 |
106 |
106 |
102 |
95 |
|
Average |
$390 |
$258 |
$162 |
$296 |
$584 |
|
Low |
$25 |
$25 |
$25 |
$50 |
$85 |
|
High |
$3000 |
$1200 |
$540 |
$550 |
$1500 |
|
Mode |
$250 |
$250 |
$150 |
$300 |
$500 |
All QuickBooks ProAdvisors Who Are CPAs
Hourly Rates Overview
|
Response |
General Bookkeeping |
Non-Software Business Consulting |
Generating Reports |
Software Install/ Setup |
Troubleshooting |
Training |
On-site Maintenance |
Telephone Consulting |
|
Count |
176 |
169 |
162 |
170 |
169 |
165 |
161 |
137 |
|
Average |
$68 |
$112 |
$88 |
$95 |
$97 |
$96 |
$97 |
$96 |
|
Low |
$25 |
$45 |
$35 |
$40 |
$35 |
$30 |
$45 |
$25 |
|
High |
$150 |
$275 |
$250 |
$350 |
$250 |
$200 |
$200 |
$200 |
|
Mode |
$50 |
$100 |
$75 |
$75 |
$100 |
$75 |
$75 |
$75 |
Fixed Fees Overview
|
Response |
Installation and Setup (New User) |
Quarterly Tune-Up |
Personal Training (1-2 Hrs.) |
Personal Training (3-4 Hrs.) |
Personal Training (Full Day) |
|
Count |
65 |
67 |
62 |
59 |
58 |
|
Average |
$450 |
$279 |
$194 |
$355 |
$686 |
|
Low |
$75 |
$75 |
$60 |
$99 |
$200 |
|
High |
$3000 |
$1200 |
$540 |
$600 |
$1500 |
|
Mode |
$250 |
$300 |
$200 |
$400 |
$500 |
Hourly Rates Overview
|
Response |
General Bookkeeping |
Non-Software Business Consulting |
Generating Reports |
Software Install/ Setup |
Troubleshooting |
Training |
On-site Maintenance |
Telephone Consulting |
|
Count |
365 |
355 |
326 |
330 |
335 |
312 |
298 |
265 |
|
Average |
$71 |
$114 |
$88 |
$97 |
$98 |
$97 |
$97 |
$97 |
|
Low |
$15 |
$35 |
$15 |
$35 |
$35 |
$30 |
$35 |
$25 |
|
High |
$180 |
$275 |
$250 |
$350 |
$250 |
$265 |
$250 |
$265 |
|
Mode |
$50 |
$100 |
$75 |
$75 |
$75 |
$75 |
$75 |
$75 |
Fixed Fees Overview
|
Response |
Installation and Setup (New User) |
Quarterly Tune-Up |
Personal Training (1-2 Hrs.) |
Personal Training (3-4 Hrs.) |
Personal Training (Full Day) |
|
Count |
160 |
164 |
138 |
137 |
131 |
|
Average |
$388 |
$276 |
$181 |
$335 |
$658 |
|
Low |
$50 |
$60 |
$53 |
$53 |
$53 |
|
High |
$3000 |
$1200 |
$540 |
$600 |
$1500 |
|
Mode |
$250 |
$150 |
$150 |
$300 |
$500 |
Closing Remarks
Rates charged by all QuickBooks ProAdvisors are significantly higher than those charged by bookkeepers, and on a par with the average of all practitioners, from bookkeepers to CPAs.
Bill Teague is Managing Editor of the Intuit ProConnection and QuickBooks ProAdvisor newsletters. For many years he was an Editor and Associate Publisher at Harcourt Inc., which published CPA Digest, Tax Accountants Weekly, and other publications for accountants.
Last Updated: 02/14/07